What We Collect and Why We Use It
When you open an account with us, we collect the details you provide during registration — your name, email address, and contact number. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we record the transaction reference and amount so we can verify
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your wallet activity and keep your account balance accurate. We do not store your full mobile banking PIN or password — those stay with your wallet provider. We also collect device and session data, like your browser type and IP address, to protect your account from
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unauthorised access. This data is used strictly to operate your account, process your payments, and respond to support requests. We do not sell your personal information to third parties. Any data shared with payment processors like bKash, Nagad, or Rocket is limited to what those services
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need to complete your transaction. Your data is retained for as long as your account is active and for a period after closure as required by applicable regulations. If you are in Bangladesh, the availability of our services and the data practices described here depend on
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your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.